We left the dorm at 8 30am, but we saw heavy pouring rain and I was too lazy to walk back to the dorm and get my umbrella. So, I had to share the umbrella with Fathullah. Walking with him will kill my feet! He was speed – walking under the rain, trying to catch up to him requires running!
When we reached class, it was like an umbrella party. All the umbrellas were open and drying off. Trying to walk to my seat needs at least 5 minutes. Today in project management class, we started on a new chapter, Program evaluation and review technique (PERT).
A brief introduction on program evaluation and review technique (PERT), it is used when we cannot be certain that about the activity duration or when we cannot work out an exact project duration. After Ms Neo taught us about the techniques used in program evaluation and review technique (PERT), we did 2 assignment pertaining to this chapter. After a while, Ms Neo said that it will be too tiring to continue on the next assignment. So, we went for lunch and came back to do practical. And so, we managed to finish the entire practical by 1 day! Ms Neo then said that, we are able to have more time to revise on our practical test that will be conducted on the following week. =( Stress!
After lessons, we went back to our room to start revision for the written test. We did not know what to study on, so we just started to re – do the assignments, hoping it will be of use. While studying, we used a lot of brain cells and energy trying to remember, so we got hungry^^. We were too lazy to walk out to buy food, so we decided to call and order food. It was a tough call between KFC, MacDonald and CNCLS (the local KFC). The guys (mainly Noor) wanted to have KFC, as the portion of food is bigger. But we wanted Macdonald instead, so the “battle of dinner” commenced for an hour, till we can’t take it anymore and decided on KFC. It was so cumbersome trying to order for 7 people in Chinese. However, the delivery time here is very efficient, delivering out food in less than 45 minutes. But when the food arrived, we realized that there was a set meal missing, so we called back to KFC to have them re – send our order.
When Eline and Meow lin went to collect the meal, they told us that the delivery man was very sorry for the order and begged us to cancel the complaint as it was his first day, and he ordered a free box of chicken pieces as compensation. It was a shock to us, as we didn’t complain to the woman in charge of the orders and we did not want it to be an inconvenience to the delivery man.
Reflection
By learning about program evaluation and review technique (PERT), we will be able to measure out a safe estimation of the project and activity duration, therefore not having to incur extra costs. Also, the locals take each customer and their requests as the utmost importance. We were just calling to get back the missing set meal, we did not expect to get an innocent delivery man into trouble. The Chinese expects top servies for their customers, just like they want the best for their guest, even if the guest is not distinguished. This is similar to Singapore’s GEMS award, rewarding service staff with an honour, hoping that they will kepp up the good work. =)
Loves, Charmaine
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